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Great customer service

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1Great customer service Empty Great customer service Mon Apr 21, 2014 11:10 pm

Guest


Guest

What's up guys, just want to let everyone know how great the customer service is at over at The Longfin Tackle in Orange and the guys at Triple Trout.

Here is what happen, I blew apart the back half of my triple trout and lost it some where in the pond.
I took my bait over to Eric at Longfin to fine out how to fix it. Long story short, Eric held onto my bait and gave it to the guys at triple trout and month & half or so later I get a call saying my bait is ready for pick up.
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Not only did the guys at Triple Trout fix my bait, they replaced my hooks for me and hooked me up extra tails at no cost. Another great customer service experience to this loyal customer

2Great customer service Empty Re: Great customer service Tue Apr 22, 2014 6:33 am

.:LOLLY:.

.:LOLLY:.
Senior FTFF Member
Senior FTFF Member

Nice! That's always good to hear  Thumbs Up 

3Great customer service Empty Re: Great customer service Tue Apr 22, 2014 7:09 am

Yellowrock

Yellowrock
Team Poseidon
Team Poseidon

I finally got a chance to visit the Longfin and boy do they have a nice plastic section. The entire store is Fishing Heaven if you ask me. Glad they stepped up to the plate as far as customer service and from what i've heard about that shop, it's not really a surprise. Just awesome to hear.

4Great customer service Empty Re: Great customer service Tue Apr 22, 2014 11:07 am

wiseguy

wiseguy
Senior FTFF Member
Senior FTFF Member

It's not the bait that is bad it's the fisherman!Twisted Evil  Nice hello kitty sticker by the way. Red Smile They sure know you well. lol! 

5Great customer service Empty Re: Great customer service Tue Apr 22, 2014 11:34 am

Guest


Guest

wiseguy wrote:It's not the bait that is bad it's the fisherman!Twisted Evil  Nice hello kitty sticker by the way. Red Smile They sure know you well. lol! 

Ok you caught me. Been on the bike so much forgot what I was doing........ Yeah right lol
Looks like it's time for me to get back out on the water and show you ladies how it's done  lol! 

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