Tragedy Strikes! Day is Saved!

Jerdon · 1 Tragedy Strikes! Day is Saved! Fri Dec 12, 2014 1:00 pm

Jerdon

Moderator

Largemouth Bass

Largemouth Trophy

Posts : 4990
Join date : 2013-12-28
Location : IE, Southern California

A little Cumberland Classic Accessories plug

As I was cleaning up my float tube I noticed a little split in the seam on the cover of my Cumberland last Thursday . A closer inspection showed the thread in the seams had broke and was unwinding. ONE phone call to Classic Accessories and the rep gave me an email address and told me to send some pics of the issue, along with my receipt. Which I did immediately.

[You must be registered and logged in to see this link.]

I bought this thing last February and was expecting it to be prorated, as in 10 months of use
[You must be registered and logged in to see this link.]

Two days later I got an email saying my claim was accepted and they sent out a new replacement no problem. Well today I got a Brand New Cumberland delivered to my door. Everything, tube, bladders, apron, I couldn't be happier with their warranty!

Tony G Fishing · 2 Re: Tragedy Strikes! Day is Saved! Fri Dec 12, 2014 1:39 pm

Tony G Fishing

Moderator

Posts : 2880
Join date : 2013-03-21
Age : 46
Location : Orange County, Santa Ana

Sweet jerdon! good job on Classic accessories's part!!!! and lost no time in the water and just in time for tomorrow....slay them!

wiseguy · 3 Re: Tragedy Strikes! Day is Saved! Fri Dec 12, 2014 3:01 pm

wiseguy

Senior FTFF Member

Posts : 2065
Join date : 2012-04-07
Age : 45
Location : Downey, CA

Great CS from Classic Accessories!

Guest · 4 Re: Tragedy Strikes! Day is Saved! Sat Dec 13, 2014 5:14 am

Guest

Well Glad you got that taking care of , as you know my situation was alittle different as I had a different tube at the time and it was nothing but a hassle with 2 ripped pockets .

I am sure I will see you on the water again tubing in style my friend ,

Wes

jeffcpr · 5 Re: Tragedy Strikes! Day is Saved! Sat Dec 13, 2014 11:16 am

jeffcpr

Admin

Patreon Member

Gold Member

Spottied Bay Bass

Legal Catch from the Tube

Prize Trout

Prize Trout Caught

Sandbass

Large Sandbass Catch

Posts : 15840
Join date : 2010-01-16
Age : 50
Location : So Cal / Orange County

That is great to know, glad it went so well I will be sure to pass this along to them just a thank you from our board.

fisheromen · 6 Re: Tragedy Strikes! Day is Saved! Mon Dec 15, 2014 9:30 am

fisheromen

Team Poseidon

Posts : 321
Join date : 2013-02-11
Age : 69
Location : Ramona

I reckon I would have to pull out the old needle and thread, since I bought mine off of ebay. Besides that I am going on 4 years with mine.

MotoBoat · 7 Re: Tragedy Strikes! Day is Saved! Tue Dec 16, 2014 10:27 am

MotoBoat

Junior FTFF Member

Posts : 38
Join date : 2014-04-02

Jerdon, how old was your Cumberland? What is the written warranty for the Cumberland tube? I would have anticipated a replacement shell only, but bladder too!

I must admit, that is a easy fix to place back into service.

Jerdon · 8 Re: Tragedy Strikes! Day is Saved! Tue Dec 16, 2014 12:32 pm

Jerdon

Moderator

Largemouth Bass

Largemouth Trophy

Posts : 4990
Join date : 2013-12-28
Location : IE, Southern California

MotoBoat wrote:Jerdon, how old was your Cumberland? What is the written warranty for the Cumberland tube? I would have anticipated a replacement shell only, but bladder too!

I must admit, that is a easy fix to place back into service.

The tube is 10 months old and the warranty is for one year of the purchase date. So I was expecting them to pro rate or something like that. They sent an email with a tracking number saying it was under warranty and a replacement was on the way.

I'm really happy with "CLASSIC ACCESSORIES, Inc. " right now.
Shameless Plug